Privacy Policy

Soleodecor (“we”, “us”, “our”) operates https://soleodecor.com and processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK GDPR.

1. Data Controller

Soleodecor
7 Coronation Road, Dephna House
London, NW10 7PQ
United Kingdom
Email: contact@soleodecor.com

For EU customers, Soleodecor acts as the data controller.

2. Personal Data We Collect

  • Identity data (name)

  • Contact data (email, phone number, address)

  • Order & payment data (processed via secure third-party providers)

  • Technical data (IP address, browser type, device information)

3. Legal Basis for Processing (GDPR Art. 6)

We process personal data based on:

  • Performance of a contract (order processing & delivery)

  • Legal obligations (tax, accounting & regulatory compliance)

  • Legitimate interests (customer service & website improvement)

  • Consent (marketing communications, where applicable)

4. Purpose of Processing

  • Order processing and delivery

  • Customer support

  • Fraud prevention

  • Legal compliance

  • Website optimization and analytics

5. Data Sharing

We share personal data only with:

  • Payment providers

  • Shipping & logistics partners

  • IT, hosting & technical service providers

We do not sell personal data to third parties.

6. International Transfers

As a UK-based company serving EU customers, data transfers are safeguarded under:

  • UK adequacy decisions

  • Standard Contractual Clauses (where applicable)

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Your GDPR Rights

EU customers have the right to:

  • Access personal data

  • Rectification

  • Erasure (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Object to processing

  • Lodge a complaint with a supervisory authority

Requests can be submitted via email at info@soleodecor.com